Username: Your flat/plot number exactly as registered — e.g. R1/107/02, R4/1/1, Plot/50/1
Password: Your 10-digit phone number without country code — e.g. 9876543210 (not +91 or 091)

Login is case-insensitive — r1/108/4 and R1/108/4 both work.
Leading zeros don't matter — R01/108/04 is treated as R1/108/4.

If you're unable to login, contact the society admin to verify your registered flat number and phone.

Yes! After logging in, click on your avatar (initials circle) at the top-right corner of the page. From the dropdown menu, select "Change Password".

We strongly recommend changing your password after first login. The default phone-number password is meant for one-time setup only.

Contact the society admin. They can reset your password back to your registered phone number, after which you can login and set a new password.

Your flat may not be registered yet. Contact the admin to add your flat/plot/shop to the system.

Your bill = Units consumed × Rate per unit.
Units = Current meter reading − Previous reading.
The rate is set per billing cycle and can be either a fixed rate or a dynamic rate based on actual DG running cost divided by total units consumed by all flats.

Fixed Rate: A pre-decided rate per unit (e.g. ₹24.50/unit) that remains constant.
Dynamic Rate: Calculated from the actual DG expenses of the cycle (fuel, maintenance, etc.) divided by total units consumed by all flats. This gives a fair per-unit cost based on actual running costs.

You only pay for what you use. If your meter shows 5 units consumed, you pay 5 × rate. There is no minimum charge — lower usage means a lower bill.

Higher usage means a proportionally higher bill. The per-unit rate is the same for everyone, so you pay fairly based on your actual consumption.

Bills are calculated as: units consumed × rate per unit, minus any advance credit. If your meter reading seems wrong, contact the admin before the cycle is finalized.

The system now maintains a running advance balance for each flat instead of the old 3-cycle deduction rule. Your bills and shared operating charges are adjusted against that balance, and the app shows the top-up needed whenever the remaining balance falls below the current month-start target.

The system now shows your current advance balance and the top-up needed to restore your balance back to the current month-start target.

Example: if your balance falls to ₹1,000 and the monthly target is ₹13,000, the app will show Top-up Needed ₹12,000 so the opening balance can be restored.

Advances are meant to be used against future DG bills. Refunds are generally not processed because the money is needed for DG operational costs. Your advance balance is adjusted as bills and shared operating charges are applied, and the app shows Top-up Needed if the balance falls below the current target.

1. Login with your flat number and phone number
2. Go to Submit Payment
3. Select the bill, enter payment details (date, amount, UPI/bank ref)
4. Upload a screenshot of the payment
5. The admin will verify and mark it as confirmed

Check the reject reason on your bills page. You can edit and resubmit rejected payments using the button. Common reasons: wrong amount, duplicate screenshot, unclear proof.

At the end of each billing cycle, the DG meter for each flat is read. The previous reading (last cycle's end) and current reading are recorded. Units consumed = Current − Previous. This is used for bill calculation.

Contact the admin immediately. Readings can be corrected before bills are generated. Once bills are generated, the admin can use Regenerate Bills after correcting the reading to recalculate with the updated values.